Spectrum of operations management activities and the related decision problems are introduced. These include design, planning, and control problems addressed at both operational and strategic levels. Tools and techniques used in generating solutions to such decision problems and their implementational aspects are discussed. Operating systems from different areas such as manufacturing, service, transportation are exemplified to expose students to the similarities and differences in their characteristics. Students are also exposed to recent developments in the global competitive environment and the impacts of such developments on traditional operations problems. Topics include supply chain management, global operations and logistics, process improvement, new product development, vendor selection, third party logistics extended enterprise and e-business operations.