Quality Planning and Control (IE 403)

2025 Fall
Faculty of Engineering and Natural Sciences
Industrial Engineering(IE)
3
6
Zeynep Didem Demir didem.demir@sabanciuniv.edu,
Click here to view.
English
Undergraduate
MATH306
Formal lecture,Interactive lecture,Recitation
Click here to view.

CONTENT

Introduction to total quality management philosophies and ISO 9000 standards; design and analysis of statistical process control systems; Six Sigma problem solving tools; acceptance sampling techniques; reliability testing; evaluation of the source of variation; design of experiments; failure modes & effects analysis; quality by design and introduction to Taguchi approach.

OBJECTIVE

Refer to the course content.

LEARNING OUTCOMES

  • Define product and process quality; identify inefficiencies within manufacturing or service operations using Lean Six Sigma tools
  • Collect and visualize data on process parameters, inputs and outputs after validating measurement systems in order to assess process capability
  • Identify root causes of process inefficiencies using statistical analysis such as Hypothesis Testing or Multiple Regression
  • Develop and test process improvement solutions with Failure Mode and Effects Analysis (FMEA)
  • Generate statistical process control (SPC) plans with appropriate SPC tools or acceptance sampling strategies

PROGRAMME OUTCOMES


1. Understand the world, their country, their society, as well as themselves and have awareness of ethical problems, social rights, values and responsibility to the self and to others. 2

2. Understand different disciplines from natural and social sciences to mathematics and art, and develop interdisciplinary approaches in thinking and practice. 4

3. Think critically, follow innovations and developments in science and technology, demonstrate personal and organizational entrepreneurship and engage in life-long learning in various subjects; have the ability to continue to educate him/herself. 2

4. Communicate effectively in Turkish and English by oral, written, graphical and technological means. 2

5. Take individual and team responsibility, function effectively and respectively as an individual and a member or a leader of a team; and have the skills to work effectively in multi-disciplinary teams. 2


1. Possess sufficient knowledge of mathematics, science, fundamental engineering, computational methods and program-specific engineering topics; use theoretical and applied knowledge of these areas in complex engineering problems. 3

2. Identify, define, formulate and solve complex engineering problems while considering the UN Sustainable Development Goals; choose and apply suitable analysis, design, estimation/prediction and modeling methods for this purpose. 4

3. Develop, choose and use modern techniques and tools that are needed for analysis and solution of complex problems faced in engineering applications; use information technologies effectively. 4

4. Have the ability to design a complex system, process, instrument or a product under realistic constraints and conditions, with the goal of fulfilling creative current and future requirements. 2

5. Use research methods, including conducting literature reviews, designing experiments, performing experiments, collecting data, analyzing results, and interpreting results, to investigate complex engineering problems or discipline-specific research topics. 5

6. Possess knowledge of business practices such as project management, risk management, change management, and economic feasibility analysis; awareness on entrepreneurship and innovation. 1

7. Possess knowledge of impact of engineering solutions on society, health and safety, the economy, sustainability, and the environment within the framework of the UN Sustainable Development Goals; awareness on legal outcomes of engineering solutions; awareness of acting impartially and inclusively without any form of discrimination; act in accordance with ethical principles, possessing knowledge of professional and ethical responsibilities. 1

8. Communicate effectively, both orally and in writing, on technical subjects, considering the diverse characteristics of the target audience (such as education, language, and profession). 2

ASSESSMENT METHODS and CRITERIA

  Percentage (%)
Final 30
Midterm 30
Quiz 10
Assignment 30

RECOMENDED or REQUIRED READINGS

Textbook

Montgomery, D.C., Introduction to Statistical Quality Control, 5th Edition, John Wiley & Sons. ISBN 978-0-470-16992 or 6 978-0-470-233979 (International Student Version).