Production and Service Systems Planning and Design (IE 304)

2023 Fall
Faculty of Engineering and Natural Sciences
Industrial Engineering(IE)
Bülent Çatay,
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IE301 IE311 MS301
Formal lecture,Interactive lecture,Recitation
Interactive,Learner centered,Discussion based learning
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Product/process modeling and analysis; facility site selection and layout; material and information flow; shop floor control systems; assembly lines; manufacturing lines; shop scheduling; flexible manufacturing systems; group technology.


This course introduces students with the design and operation of manufacturing and service facilities. We present a conceptual description and classification of modern production environments and address major issues faced during the planning and control of their operation. We focus on the decomposition of the overall production planning and control problem to a number of subproblems, and the development of quantitative techniques and analytical tools for addressing the arising subproblems. The topics include (but are not limited to) assembly lines, sequencing and scheduling, flexible manufacturing systems, group technology and cellular manufacturing, and facilities planning and design.

Although the focus is on manufacturing systems, the application of the methodologies for service systems is covered as well. The students are expected to have a solid background in operations research.


  • Studying different production systems and assembly line balancing via modeling and heuristics
  • Designing manufacturing cells by applying group technology
  • Modeling and solving machine scheduling problems
  • Modeling and solving facility layout and location problems


1. Understand the world, their country, their society, as well as themselves and have awareness of ethical problems, social rights, values and responsibility to the self and to others. 2

2. Understand different disciplines from natural and social sciences to mathematics and art, and develop interdisciplinary approaches in thinking and practice. 3

3. Think critically, follow innovations and developments in science and technology, demonstrate personal and organizational entrepreneurship and engage in life-long learning in various subjects; have the ability to continue to educate him/herself. 3

4. Communicate effectively in Turkish and English by oral, written, graphical and technological means. 4

5. Take individual and team responsibility, function effectively and respectively as an individual and a member or a leader of a team; and have the skills to work effectively in multi-disciplinary teams. 2

1. Possess sufficient knowledge of mathematics, science and program-specific engineering topics; use theoretical and applied knowledge of these areas in complex engineering problems. 4

2. Identify, define, formulate and solve complex engineering problems; choose and apply suitable analysis and modeling methods for this purpose. 4

3. Develop, choose and use modern techniques and tools that are needed for analysis and solution of complex problems faced in engineering applications; possess knowledge of standards used in engineering applications; use information technologies effectively. 3

4. Have the ability to design a complex system, process, instrument or a product under realistic constraints and conditions, with the goal of fulfilling specified needs; apply modern design techniques for this purpose. 2

5. Design and conduct experiments, collect data, analyze and interpret the results to investigate complex engineering problems or program-specific research areas. 1

6. Possess knowledge of business practices such as project management, risk management and change management; awareness on innovation; knowledge of sustainable development. 2

7. Possess knowledge of impact of engineering solutions in a global, economic, environmental, health and societal context; knowledge of contemporary issues; awareness on legal outcomes of engineering solutions; knowledge of behavior according to ethical principles, understanding of professional and ethical responsibility. 2

8. Have the ability to write effective reports and comprehend written reports, prepare design and production reports, make effective presentations, and give and receive clear and intelligible instructions. 2

1. Applying fundamental and advanced knowledge of natural sciences as well as engineering principles to develop and design new materials and establish the relation between internal structure and physical properties using experimental, computational and theoretical tools. 1

2. Merging the existing knowledge on physical properties, design limits and fabrication methods in materials selection for a particular application or to resolve material performance related problems. 1

3. Predicting and understanding the behavior of a material under use in a specific environment knowing the internal structure or vice versa. 1

1. Formulate and analyze problems in complex manufacturing and service systems by comprehending and applying the basic tools of industrial engineering such as modeling and optimization, stochastics, statistics. 5

2. Design and develop appropriate analytical solution strategies for problems in integrated production and service systems involving human capital, materials, information, equipment, and energy. 5

3. Implement solution strategies on a computer platform for decision-support purposes by employing effective computational and experimental tools. 3


  Percentage (%)
Final 33.4
Midterm 66.6



Modeling and Analysis of Manufacturing Systems. R.G. Askin and C.R. Standridge, John Wiley, 1993. [TS155.6 .A75 1993]
Facilities Design, 3rd edition. S. Heragu. CRC Press, 2008. [TS177 .H47 2008]

Optional Readings

Principles of Sequencing and Scheduling. K.R. Baker and D. Trietsch, Wiley, 2009.
Facility Layout and Location: An Analytical Approach. R.L. Francis, L.F. McGinnis, and J.A. White, Prentice Hall, 1992.
Production and Operations Analysis. S. Nahmias, Irwin/McGraw-Hill.