Operations Management (OPIM 501)

2021 Fall
Sabancı Business School
Opera.&Info. Syst. Man.(OPIM)
3
6
Fatma Tevhide Altekin altekin@sabanciuniv.edu,
Click here to view.
English
Doctoral, Master
--
Formal lecture,Interactive lecture
Interactive,Learner centered,Discussion based learning,Simulation,Case Study,Other
Click here to view.
Programs\Type Required Core Elective Area Elective
Management Ph.D. - Finance Area - With Bachelor's Degree *
Management Ph.D. - Management and Organization Area - With Bachelor's Degree *
Management Ph.D. - Operations and Supply Chain Management Area - With Bachelor's Degree *
Management Ph.D. - With Bachelor's Degree *
MBA - Non Thesis *
MBA - Non Thesis *

CONTENT

Operations management deals with the design, production and distribution of goods and services. Managerial issues and decision problems include the design, planning, and control of processes at strategic and operational levels. Concepts and tools used in generating solutions to problems and their implementation aspects are discussed. Operating systems from different areas such as manufacturing, service, and transportation are exemplified to expose students to the similarities and differences in their characteristics. Topics include operations strategy, process design and improvement, quality management, capacity and supply chain management.

OBJECTIVE

The objectives of the course are to:
1. Understand components of the operations management function in different
organizational settings.
2. Understand the strategic and tactical issues in operations management.
3. Develop an understanding of business processes, process flows, and process quality.
4. Understand the concepts of operations planning and control such as forecasting and
inventory management.
5. Be able to communicate the results of operations analysis, orally and in writing.

LEARNING OUTCOMES

  • Upon successful completion of the course, the student should be able to: 1. Define operations management and its relation to the other functions. 2. Demonstrate understanding of the product process matrix and its strategic implications. 3. Analyze and improve process performance. 4. Assess the impact of uncertainty on system performance. 5. Analyze and improve process quality. 6. Demonstrate understanding of system dynamics in supply chains. 7. Use different forecasting techniques and interpret results. 8. Demonstrate understanding of the basic inventory concepts.

PROGRAMME OUTCOMES

1. Develop and deepen the current and advanced knowledge in the field with original thought and/or research and come up with innovative definitions based on Master's degree qualifications 4

2. Conceive the interdisciplinary interaction which the field is related with ; come up with original solutions by using knowledge requiring proficiency on analysis, synthesis and assessment of new and complex ideas. 1

3. Evaluate and use new information within the field in a systematic approach. 4

4. Develop an innovative knowledge, method, design and/or practice or adapt an already known knowledge, method, design and/or practice to another field; research, conceive, design, adapt and implement an original subject. 1

5. Critical analysis, synthesis and evaluation of new and complex ideas. 1

6. Gain advanced level skills in the use of research methods in the field of study. 1

7. Contribute the progression in the field by producing an innovative idea, skill, design and/or practice or by adapting an already known idea, skill, design, and/or practice to a different field independently. 1

8. Broaden the borders of the knowledge in the field by producing or interpreting an original work or publishing at least one scientific paper in the field in national and/or international refereed journals. 1

9. Demonstrate leadership in contexts requiring innovative and interdisciplinary problem solving. 1

10. Develop new ideas and methods in the field by using high level mental processes such as creative and critical thinking, problem solving and decision making. 3

11. Investigate and improve social connections and their conducting norms and manage the actions to change them when necessary. 1

12. Defend original views when exchanging ideas in the field with professionals and communicate effectively by showing competence in the field. 1

13. Ability to communicate and discuss orally, in written and visually with peers by using a foreign language at least at a level of European Language Portfolio C1 General Level. 3

14. Contribute to the transition of the community to an information society and its sustainability process by introducing scientific, technological, social or cultural improvements. 2

15. Demonstrate functional interaction by using strategic decision making processes in solving problems encountered in the field. 3

16. Contribute to the solution finding process regarding social, scientific, cultural and ethical problems in the field and support the development of these values. 2

1. Develop the ability to use critical, analytical, and reflective thinking and reasoning 4

2. Reflect on social and ethical responsibilities in his/her professional life. 2

3. Gain experience and confidence in the dissemination of project/research outputs 3

4. Work responsibly and creatively as an individual or as a member or leader of a team and in multidisciplinary environments. 4

5. Communicate effectively by oral, written, graphical and technological means and have competency in English. 4

6. Independently reach and acquire information, and develop appreciation of the need for continuously learning and updating. 1

1. Develop, interpret and use statistical analyses in decision making. 2

1. Demonstrate an understanding of main functional areas of management. 4

2. Develop the ability to integrate and apply business knowledge in novel situations. 4

3. Understand the global and local business context and incorporate cultural context and complexities into their managerial practice. 4

ASSESSMENT METHODS and CRITERIA

  Percentage (%)
Final 30
Case Study 20
Participation 10
Other 40

RECOMENDED or REQUIRED READINGS

Textbook

Schroeder, Rungtusanatham and Goldstein, Operations Management in the Supply Chain ? Decisions and Cases, 7th Edition, McGraw Hill, © 2017.
Cases Case 1: Operations Strategy Case (TBD) Case 2: Eastern Gear, Inc. Case 3: The Evolution of Lean Six Sigma at 3M, Inc. Case 4: Consolidated Electric Independent Demand Inventory