E-mail : balcioglusabanciuniv.edu
Personal web page
Ph.D. in Industrial and Systems Engineering, Rutgers University (2003)
M.S. in Industrial Engineering, Bilkent University (1996)
B.S. in Industrial Engineering, Bilkent University (1994)
Areas of Interest :
Stochastic Models • Analysis of Queueing Systems • Production/Inventory Systems • Call Centers • Simulation
- Graduating Class Teaching Award, 1st place - Sabancı University 2013
- Graduating Class Teaching Award, 2nd place - Sabancı University 2012
Before SU Publications:
- "Mean Waiting Time Approximations in the G/G/1 Queue", Queueing Systems, Vol. 46, No. 3, 481-506, 2004. (with Jagerman, D. L., Altiok, T.,Melamed, B.)
- "Approximate Mean Waiting Time in a GI/D/1 Queue with Autocorrelated Times to Failures," IIE Transactions, Vol. 39, No. 10, 985-996, 2007 (with Jagerman, D. L., and Altiok, T.)
- "Merging and Splitting Autocorrelated Arrival Processes and Impact on Queueing Performance," Performance Evaluation, Vol. 65, 653-669, 2008 (with Jagerman, D. L., and Altiok, T.)
- "Tutorial on Constructing a Red Blood Cell Inventory Management System with Two Demand Rates", European Journal of Operational Research Vol. 185, No. 3, 1051-1059, 2008 (with Kopach, R., and Carter, M.)
- "The Impact of Production Time Variability on Make-to-Stock Queue Performance", European Journal of Operational Research, Vol. 194, 847-855, 2009 (with Sanajian, N.) doi:10.1016/j.ejor.2008.01.020.
- "Approximations for the M/GI/N+GI Type Call Center", Queueing Systems, Vol. 58, No.2, 137-153, 2008 (with Iravani, F.) doi:10.1007/s11134-008-9064-y.
- "Benefits of Cross-Training in a Skill-Based Routing Contact Center with Priority Queues and Impatient Customers ", IIE Transactions, Vol. 41, 524-536, 2009 (with Ahghari, M.)
- "A New Renewal Approximation for Certain Autocorrelated Processes", OR Letters, Vol. 36, No. 1, 133-139, 2008 (with Araghi, M.)
- "On Priority Queues with Impatient Customers", Queueing Systems, Vol. 58, No. 4, 239-260, 2008 (with Iravani, F.) doi:10.1007/s11134-008-9069-6.
- "Scheduling Policies in the M/G/1 Make-to-Stock Queues", Journal of the Operational Research Society, Vol. 61, 115-123, 2010 (with Abouee-Mehrizi, H. and Sanajian, N.)
- "On the Use of Phase-Type Distributions for Inventory Management with Supply Disruptions", Applied Stochastic Models in Business and Industry, Vol. 27, No. 6, 660-675, 2011 (with Gurler, U.) DOI: 10.1002/asmb.879.
- "The Impact of Transportation Delays on Repairshop Capacity Pooling and Spare Part Inventories ", European Journal of Operational Research, Vol. 214, 674-682, 2011 (with Sahba, P.) doi:10.1016/j.ejor.2011.05.022